Warranty Policy
At The Safety Whistle, we stand behind the quality of our products with an unprecedented 65-year warranty on our whistles and a 2-year warranty on the advanced digital alarm and all accompanying accessories. We are committed to products that last, and our warranty reflects that commitment.
What's Covered
Our warranty covers manufacturing defects that affect the core functionality of your product. If your product becomes defective due to a manufacturing flaw during its applicable warranty period, we will replace it free of charge.
⚠️ What is Not Covered: This warranty does not cover normal wear and tear, cosmetic damage, misuse, alterations, or batteries.
Duration
- Whistles: 65 years from the date of original purchase.
- Advanced Digital Alarms & Accessories: 2 years from the date of original purchase.
Customer Inspection Responsibility: Because our products are designed for safety, it is the customer’s sole responsibility to routinely inspect the structural integrity and operational performance of all products, ensuring proper functioning prior to any use or safety scenario.
Making a Claim
To initiate a claim, please contact us via email at info@thesafetywhistle.com with the following information:
- Your order number or valid proof of purchase
- A detailed description (and photo/video evidence, if requested) of the defect
- Your current contact information
Once reviewed, we will guide you through our simple replacement process. Note: The customer may be responsible for shipping and handling costs associated with returning the defective item or delivering the replacement.
Straightforward Protection
There is no product registration required and no hidden processing fees. We believe in quality products that last, and our warranty reflects our commitment to your long-term safety and satisfaction.
If you have any questions or concerns, please don't hesitate to contact us at info@thesafetywhistle.com